Supply Quality
Non-Conformities (NCs) represent one of the most critical moments in the relationship between a company and its suppliers: these are the events in which a material, service, or process does not meet the expected requirements, potentially causing significant consequences on quality, production timelines, costs, and final customer satisfaction. Each NC is, in fact, a symptom of something that went wrong in the process and requires thorough analysis to prevent recurrence.
However, in everyday practice, many companies still manage NCs using emails, spreadsheets, PDFs, and phone calls. This fragmented approach makes it difficult to get a clear overview of events, identify which suppliers generate the most issues, monitor corrective actions, or check whether problems reoccur over time. Moreover, the management flow becomes slower: those responsible for intervention may not immediately see the NC, there is a lack of responsibility tracking, and the opportunity for preventive action is lost.
Digitizing the management of Non-Conformities means transforming an operational problem into a structured, traceable, and improvable process.
Why Manage Non-Conformities with IUNGO
Reporting and Traceability of Non-Conformities:
Structured registration of anomalies with detailed data collection for effective management.
Direct Communication with Suppliers:
Automatic sending of non-conformities to suppliers via IUNGOmail, requesting the completion of corrective actions and resolution timelines, ensuring prompt response.
Monitoring:
Real-time visibility into the status of non-conformities through an intuitive dashboard.
Supplier Performance Analysis:
Dashboards to assess supplier reliability and quality based on historical data.
